These customers came to us through a recommendation from this customer. Our recommend a friend scheme meant that they received a cheque for 2.5% of the new contract value. Needless to say after looking at the photos, it was quite a large thank you cheque!
Having seen the bifolding doors and windows in place at their friends’ property nearby, they were confident in the knowledge that what they were investing in was a quality product. Our aluminium products’ thermal, security and aesthetic values are second to none.
Our chap James attended the property initially and spent a long time measuring up and going through the designs the customers wanted. He then got back to the office and went about pricing up what they wanted. A couple of days later, our estimator David had quoted up everything in one of our comprehensive quotes, which show all of the designs and detail the specification of all items quoted.
Having received the quote, the customers liked the price and arranged another appointment with James at our showroom just outside Maidstone. At the showroom they decided that everything should be matt white (RAL 9010) and dummy sashed to give equal sightlines (to make it look like every window can open). The exact specification was our Smart Alitherm 300 chamfered casement windows, along with our Smart Visofold bifolding doors and Smart Alitherm Plus double doors. We also were to install three Solidors. One for the front door, one for the back and one for the internal garage door (the poshest garage door ever!)
After the final spec was decided we pressed the button and got everything ordered. Around 6-8 weeks later we installed everything over about 10 days. The customer was absolutely thrilled and has since recommended us to 3 people. See the before and after photos below.
Before and After Photos
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