FAQs

1. Consultation either at customer’s home or one of our showrooms to discuss and confirm the required specifications.
2. Quotation emailed/posted through to you soon after the appointment.
3. Once all queries and specifications are finalised, you instruct the Project Consultant to place the order.
4. Project Consultant completes the order form and sends to you to sign off along with other relevant forms.
5. You pay an initial 40% deposit upon ordering, 50% to go into manufacturing and 10% once installation is complete.
6. Once first 40% deposit is received, the project is handed over to one of our surveyors, who will be in touch within 10 days.
7. Full site survey is carried out taking final measurements and confirming final specifications.
8. Survey document is either signed off immediately or for more complicated projects, it is drawn up at the office and sent through to you by email to sign and return.
9. All products are ordered and a lead time is provided as soon as one is received from our suppliers.
10. Second 50% deposit paid, manufacturing commences and in due course, installation date given to you.
11. Installation takes place.
12. Balance invoice of 10% is sent to you to be paid once installation is satisfactorily completed.
13. Once this balance payment is received, you receive your guarantees and certification in the post.

Double Glazed

Standard soft coat glass with Low Emissivity (Low E) glass on the inner pane.

Triple Glazed

An additional pane of glass for improved thermal and noise reduction values. Will cost approximately 20% more than standard double glazing.

Solar Control

Extra coating applied to glass to improve solar reflection and thermal value. Will cost approximately 10% more than double glazed quote.

Noise control

Using an 8.8mm laminated pane. Will cost approximately 10% more than standard double glazing.

Self-cleaning

Outer pane chemically coated to react with rain water and make it viscous (sticky) and therefore carry more dirt away with it. It also activates to allow water to run off quicker. Will cost approximately 10% more than standard double glazing.

Obscure

Stippolyte and Satinovo (sandblasted) designs most popular. Will cost approximately 5% more than standard double glazing.

Toughened

Glass is toughened through heating, which means it breaks into safe chunks when broken, not dangerous shards. This is used in doors and windows near doors or near ground level. Will cost approximately 5% more than standard double glazing.

Laminated

One pane in glazed unit is two pieces of glass laminated together for extra strength. Will cost approximately 15% more than standard double glazing.

Leaded Design

We can apply 9mm lead in a variety of designs (diamond/square/custom) to our glass for a more traditional look.

Georgian bar/insert

We can either put bars inside the glazed unit or at a higher cost, outside the glass on both inside and outside to match the frame.

Internal blinds

Our units can also come with blinds inside the glass.

How to understand how efficient glass is

The easiest way to understand how efficient glass is, is by thinking of it as a ‘heat mirror’. The more effective the glass, the more of a ‘heat mirror’ it is, stopping heat loss by keeping heat inside the house but also keep heat out preventing over-heating.

All our products comply with Building Regulations U-value requirements as standard. Sometimes an architect will require a particularly low U-value to achieve an overall thermal rating (or ‘SAP’ calculation) for the building they are designing. In this case, we must upgrade the product and glass specification to reduce the U-value.

1. Air draught – how much air can pass through the window/door when closed (the less, the better).
2. Solar gain – how much heat from outside is transferred inside (the less heat allowed in, the better).
3. Solar retention – how much heat from inside is kept inside the building (the more kept in, the better).

Window Energy Rating is measured on a scale from A-G with A being the most energy efficient.

• – Woodgrain foiled uPVC would be £16,000
• – Timber effect (R9/R7 & Evolution) would be £20,000
• – Smart aluminium would be £20,000
• – Schuco aluminium would be £28,000
• – Going from single colour aluminium to dual colour (different colour inside than outside) increases cost by about 8%.
• – Particularly large glazed units (generally in sliding doors or fixed panes) that are over 4 square metres are more expensive.

If you do want to extend further than this and planning permission is required, we can manage this for you at an extra cost of £500. Your project will probably take longer, due to the time it takes for the council to grant planning permission.

A conservatory generally has no columns and the window frames are joined together all the way around.

It becomes a ‘modern orangery’ when brick columns or corners are introduced to the structure. In addition to this, if a brick parapet wall above the windows and doors is introduced, this is a ‘traditional orangery’.

It becomes a Loggia, when the columns and corners are aluminium clad Loggia columns.

Sliding door prices can skyrocket if the glass units become very big. For example, each sash on a bi-fold door can only go to 1200mm wide x 3000mm high, however on sliding doors, each sash can be anywhere up to 3000mm wide x 3000mm high.

Sliding doors are more complicated as the weight per pane (Kg) determines the maximum size. For example, Smart sliding doors can go up to 250Kg per pane and Schuco can go up to 300Kg per pane.

• Smart Visofold 1000
• Origin
• Schuco ASS70FD

Sliding Doors

• Smart Slide 2000
• Smart Visoglide Plus
• Schuco ASS70HI
• Ultraline Slimline