Still in the very early stages of their proposed extension, this customer did things the right way around, doing all his product research with plenty of time spare so he didn’t need to rush the ordering process. As with any extension, thermal values were important, which is what pushed him towards the ASS 70 HI over the ASS 50, as the ASS 70 HI is the more thermally efficient of our Schuco doors.
Equally important was getting the threshold detail correct. The couple wanted to achieve as flush a threshold as possible, with the inside and the outside being as close to level as possible. So we sent through all the information and section details they would need to pass onto their builder to get the flooring levels right.
Choosing colours was quite simple, in order to match up with the white render that was to go on the outside of the building, our standard white RAL 9010 matt was perfect.
With that, everything was surveyed and metal ordered up. Around 6 weeks later, our installers fitted everything in one day.
The customer was absolutely over the moon with the product and installation. Their review below is taken from our Checkatrade page.
“We are very happy with the sliding doors. The quality and appearance is very good. The initial communications with DWL went very smooth. Response to any query we had was dealt with extremely quick. Most of our communications were with Daniel Smith, who was the business development manager at the time of ordering and now apparently has been promoted to Director. This he certainly deserves as it was a pleasure to deal with him. We would use DWL again if we ever would need windows again and have no hesitation to recommend DWL. A good company and a pleasure to do business with.”
Before and After Photos
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